Officer Guide
For DEO, BOCW, LEO, and RDC officers — how to review, forward, shortfall, and approve applications.
Officer Roles Overview
Officers are responsible for reviewing labour registration applications submitted by Architects. Each officer level has specific responsibilities in the workflow:
| Role | Level | Can Forward To | Can Send Shortfall? | Can Approve? |
|---|---|---|---|---|
| DEO | 1 | BOCW | Yes | No |
| BOCW | 2 | LEO | Yes | No |
| LEO | 3 | RDC | No | No |
| RDC | 4 | — | No | Yes (issues certificate) |
The Officer Dashboard
After logging in as an officer, you are taken to the Officer Dashboard at /Officer/Dashboard. The dashboard contains two tables:
Pending Review
Applications that are currently assigned to your level and awaiting your action. These are the applications you need to process. Each row shows:
- Application / project name
- Architect name
- Date submitted to your level
- Current status
- A Review button to open the application
Already Processed
Applications you have already acted on — forwarded, sent shortfall, or approved. These are for reference only. Each row shows the action you took and when. You can click View to see the full details of any processed application.
Reviewing an Application
Click the Review button on any pending application to open the review page. This page shows everything you need to make a decision.
Registration Details
Complete Form 1 details: project name, establishment, owner, address, commencement and completion dates, nature of work, and maximum workers declared.
Payment Receipt
Challan and payment details confirming the registration fee has been paid. Includes challan number, receipt number, amount, and payment date.
Uploaded Documents
All documents uploaded by the Architect. Click each document to view or download it. Verify that all required documents are present, legible, and relevant.
Comment Trail
The full history of all comments on this application — the Architect's submission comment, any previous shortfall comments, and the Architect's responses. Read this carefully to understand the application's history before taking action.
Entering Your Review Comment
Before taking any action, you must enter a mandatory comment in the review comment box. This comment is recorded in the comment trail and is visible to the Architect and all subsequent officers.
Your comment should:
- Summarise your review findings
- State the reason for your action (forward, shortfall, or approve)
- If sending a shortfall, clearly describe what is missing or incorrect
Available Actions
Forward Navy
Available to: DEO, BOCW, LEO
What it does: Forwards the application to the next officer level in the workflow.
| Officer | Forwards To | New Status |
|---|---|---|
| DEO | BOCW | SubmittedToBOCW |
| BOCW | LEO | SubmittedToLEO |
| LEO | RDC | SubmittedToRDC |
Send Shortfall to Architect Amber
Available to: DEO and BOCW only
What it does: Returns the application to the Architect with a shortfall notice. The Architect must address the issues raised in your comment and re-submit.
| Officer | New Status | Architect Action |
|---|---|---|
| DEO | DEOShortfall | Respond and re-submit → returns to DEO |
| BOCW | BOCWShortfall | Respond and re-submit → returns to BOCW |
Approve & Issue Certificate Green
Available to: RDC only
What it does: Grants final approval to the application. The system:
- Updates the status to Approved
- Generates the official Registration Certificate under the BOCW Act
- Sends an email notification to the Architect with the certificate
- Makes the certificate available for download on the Architect's dashboard
Step-by-Step Review Process
Log In and Open the Officer Dashboard
Log in with your officer credentials. You are automatically directed to /Officer/Dashboard.
Check the Pending Review Table
Look at the Pending Review table for applications assigned to your level. Note the submission date to prioritise older applications.
Click Review
Click the Review button on the application you want to process. The review page opens.
Review All Sections
Go through the registration details, payment receipt, uploaded documents, and comment trail. Verify that all information is accurate and complete.
Enter Your Comment
Type your review comment in the mandatory comment box. Be specific and professional.
Take Action
Click the appropriate action button: Forward, Send Shortfall, or Approve (RDC only). Confirm the action when prompted.
Application Moves to Next Stage
The application moves to the next stage in the workflow. It disappears from your Pending Review table and appears in your Already Processed table.
Tips for Officers
- Always read the full comment trail before acting — previous officers may have already flagged issues.
- When sending a shortfall, be as specific as possible. Vague comments lead to incomplete responses from the Architect.
- Check that the payment receipt matches the registration details (project name, challan number).
- Verify that uploaded documents are legible and relevant to the application.
- Process applications promptly to avoid delays in the approval timeline.
Related Pages
- Full Workflow Diagram — see the complete application lifecycle
- Status Reference — understand every application status